Our Commitment to Quality
1-Year Warranty
What Does Our Warranty Cover?
Our 1-Year Warranty is designed to give you peace of mind. It covers any functional defects or malfunctions that may occur during normal use of the appliance. Here’s what you can expect:
- Service and Repairs: In the unlikely event of a malfunction, our skilled technicians will service or repair your appliance to restore its functionality.
- No Hidden Costs: Warranty service includes all parts and labor required for repair, with no additional fees or charges.
What is Not Covered?
While we strive to ensure your satisfaction, please note that our warranty does not cover:
- Cosmetic Damage: Scratches, dents, and other aesthetic imperfections not affecting the appliance's functionality.
- Improper Use or Installation: Issues arising from improper handling, installation, or use contrary to the appliance's intended purpose.
- External Causes: Damage caused by external factors such as accidents, natural disasters, or power surges.
How Our Warranty Works
At Appliances House, we are committed to ensuring your satisfaction and peace of mind with every purchase. Here's a simple guide on how to utilize our warranty service if you ever need it:
- Contact Us: If you're experiencing an issue with your appliance, the first step is to get in touch with us. You can easily do this by sending an email through our support tab. Please provide your name, contact information, and a brief description of the issue.
- Preserve the Warranty Sticker: It's crucial to keep the "KW# Sticker" or "AH# Sticker" intact on your appliance. Removing this sticker will void your warranty, as it's our way of identifying and verifying your product.
- Provide Purchase Details: When you contact us, please include the name of the purchaser and any relevant purchase details. This information helps us to quickly verify your warranty coverage.
- Scheduling a Service Appointment: Once we've received your email and verified your warranty, we'll arrange an appointment for our technician to visit and address the issue. Our aim is to provide a prompt and efficient service to resolve any functional problems with your appliance.
At Appliances House, your trust in our products is paramount. Our 1-Year Warranty is our promise of quality and reliability, ensuring that your appliance remains a valuable part of your home for years to come.