We've Got Answers
Product Information
Why is the price so cheap?
At our store, we offer a range of new, open-box appliances that are in pristine condition, with no scratches or dents, alongside others that may have minor cosmetic imperfections. Whether it's a surface scratch, a small dent, or simply an open-box item, all our appliances have never been used. These aesthetic differences don't impact the functionality or quality of the products. This unique selection allows us to provide our customers with substantial discounts on these high-quality, never-used home appliances.
Do the dents or scratches affect the product functionality?
Not at all, they are just cosmetic defects and our products always get tested before we put them for sale at our store.
Are your products new, used or refurbished?
Our products have never been used, they are new and packed inside.
Warranty Information
Do your products come with warranty?
Yes, all our appliances include a 1 year-free warranty that covers parts and labor. Furthermore, our customers can extend it up to 4 years at a small additional cost. The warranty extension price is reasonable and it includes both parts and labor too.
What if the product does not work right after the purchase?
It should not happen but there is always a very small possibility. However, if it happens, we will go to your house to get the problem fixed for you.
Delivery Information
Do you offer installation service?
Yes, of course! We offer delivery and installation for a small fee up to 75 miles. Check more details at About > Delivery.
How long will delivery take?
Our standard delivery and installation can be completed within 24-48 hours.
What exactly happens after ordering?
Once you have confirmed your order and you have paid for them at our store, we will let you know a date for the delivery so you can organize yourself and receive the product at home.
Payment Information
Which payment methods do you accept at your store?
We accept all types of payments.
Can I get a refund if I am not satisfied with the product?
All sales are final because they are discounted products.
Do you do finance?
Yes we do. We work with a third-party company American First, Snap and Acima Finance and you can apply for financing directly through their website. Please check more details at About > Financing
